GenesisCare2 followers21 jobs

Patient Services Officer (Medical Receptionist)

JuniorContractHybridCrows Nest NSW 2065, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Patient Services Officer (Medical Receptionist) at GenesisCare plays a vital role in providing compassionate support across multiple healthcare centres. This position is all about creating a welcoming environment for patients while coordinating appointments and managing administrative tasks. The team thrives on collaboration and is dedicated to delivering exceptional service in a fast-paced healthcare setting.

You'll be responsible for

👋

Welcoming patients

Creating a warm and professional atmosphere for patients, families, and visitors.
📞

Coordinating appointments

Managing clinician diaries and responding to patient inquiries efficiently.
📄

Managing referrals

Receiving and processing referrals accurately to ensure smooth operations.

Key criteria

🤝

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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📋

Administrative skills

Proven background in managing administrative tasks efficiently.

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💬

Communication skills

Outstanding verbal and written communication abilities for patient interactions.

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View more

Meet the team

About the company

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4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Administrative skills
Proven background in managing administrative tasks efficiently.

View

Communication skills
Outstanding verbal and written communication abilities for patient interactions.

View

Organisational skills
Strong organisational skills with excellent attention to detail.

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