Payments Operations Analyst
About the job
The Payments Operations Analyst job is all about ensuring the smooth operation of Australia's payments ecosystem. By supporting payment systems and engaging with stakeholders, you'll play a vital role in enhancing the experience for members and contributing to continuous improvement. The team thrives on collaboration, innovation, and a shared commitment to making a difference.
You'll be responsible for
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Supporting operational performance
Supporting the operational performance and availability of AP+'s payment systems and services.📈
Analysing operational data
Analysing operational data and producing reporting that drives informed decision-making and continuous improvement.🔧
Investigating operational incidents
Investigating, managing and coordinating the resolution of operational incidents, problems and application issues.Key criteria
📊
Operational analysis experience
Demonstrated experience analyzing operational data for decision-making.View
🔧
Incident management skills
Proven skills in managing and resolving operational incidents.View
🤝
Stakeholder engagement expertise
Experience building strong relationships with internal and external stakeholders.View
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