Australian Payments Plus
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Payments Operations Analyst

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 2 months ago
Pending fitX of Y criteria met

About the job

The Payments Operations Analyst job is all about ensuring the smooth operation of Australia's payments ecosystem. By supporting payment systems and engaging with stakeholders, you'll play a vital role in enhancing the experience for members and contributing to continuous improvement. The team thrives on collaboration, innovation, and a shared commitment to making a difference.

You'll be responsible for

⚙️

Supporting operational performance

Supporting the operational performance and availability of AP+'s payment systems and services.
📈

Analysing operational data

Analysing operational data and producing reporting that drives informed decision-making and continuous improvement.
🔧

Investigating operational incidents

Investigating, managing and coordinating the resolution of operational incidents, problems and application issues.

Key criteria

📊

Operational analysis experience

Demonstrated experience analyzing operational data for decision-making.

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🔧

Incident management skills

Proven skills in managing and resolving operational incidents.

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🤝

Stakeholder engagement expertise

Experience building strong relationships with internal and external stakeholders.

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5 criteria for this job
Operational analysis experience
Demonstrated experience analyzing operational data for decision-making.

View

Incident management skills
Proven skills in managing and resolving operational incidents.

View

Stakeholder engagement expertise
Experience building strong relationships with internal and external stakeholders.

View

Knowledge of payment systems
Understanding of payment systems and financial services environments.

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Relevant qualifications
Tertiary qualifications or equivalent experience in operations.

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