NSW Department of Customer Service43 followers539 jobs

Payroll Officer

Mid levelFull-timeHybridGoulburn NSW 2580, AustraliaOrange, NSW, AustraliaSydney NSW, AustraliaPosted 4 weeks agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is all about providing exceptional customer service and support within the Department of Customer Service. By focusing on payroll reassignments and maintaining data accuracy, you will play a vital role in enhancing the customer experience for various NSW Government agencies. The team thrives on collaboration, ensuring that everyone contributes to a positive and efficient work environment.

You'll be responsible for

🌟

Providing customer service

Delivering exceptional customer service and advice on payroll reassignments to both internal and external customers.
✅

Maintaining data accuracy

Following agreed processes to ensure master data accuracy within the ERP and records management system.
🤝

Collaborating with team members

Contributing to team performance by completing tickets and raising risks and issues in a timely manner.

Key criteria

📊

Data management experience

Proven experience maintaining data accuracy in ERP systems.

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⏰

Time management skills

Demonstrated ability to prioritize workloads in fast-paced environments.

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🤝

Customer service expertise

Experience providing exceptional support and advice to customers.

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Meet the team

About the company

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4 criteria for this job
Data management experience
Proven experience maintaining data accuracy in ERP systems.

View

Time management skills
Demonstrated ability to prioritize workloads in fast-paced environments.

View

Customer service expertise
Experience providing exceptional support and advice to customers.

View

Issue resolution skills
Proven ability to resolve issues promptly and professionally.

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