About the job
This job is about joining the People Shared Services team as a People Services Analyst, where you will play a crucial role in delivering a high-quality employee experience. By providing timely and accurate support for HR and employee relations queries, you will help enhance operational efficiency and employee satisfaction. The team values collaboration and is passionate about service excellence, making it a great fit for someone who thrives in a fast-paced environment.
You'll be responsible for
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Managing HR enquiries
Managing and resolving HR enquiries with a strong focus on case management, applying sound judgement and analytical capability.🤝
Supporting employees and leaders
Providing guidance on Workday transactions, policy interpretation, and process navigation to ensure effective handling of matters.🌐
Collaborating with stakeholders
Working collaboratively with stakeholders to identify opportunities for process improvement and contribute to HR initiatives.Key criteria
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HR case management experience
Demonstrated experience managing HR or ER-related cases with professionalism.View
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Data analysis skills
Proven ability to analyze data or case trends for improvement opportunities.View
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HR policy knowledge
Solid understanding of HR policies and employment legislation for accurate guidance.View
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