Bendigo Bank5 followers82 jobs

Personal Banker | Community Bank Surrey Hills | VIC

JuniorFull-timeOfficeMelbourne VIC, AustraliaPosted 6 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Personal Banker, also known as a Customer Relationship Officer, is all about delivering an exceptional banking experience that meets customers' end-to-end needs. This job is crucial in making a positive impact on people's lives while fostering community connections. The team thrives on collaboration, continuous learning, and supporting one another to achieve shared goals.

Meet the team

About the company

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You'll be responsible for

🏆

Delivering win-win solutions

Developing an expert understanding of customers’ goals to design solutions that meet their needs and interests.
📚

Educating customers

Supporting customers with their digital literacy and online banking needs as offerings continue to innovate.
💡

Guiding customers through lending solutions

Exploring tailored personal loans and credit card options to help customers achieve their goals.

Key criteria

💼

Proven sales achievement

Demonstrated ability to achieve sales results through customer-focused solutions.

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🤝

Strong communication skills

Confidence in engaging with customers face-to-face and over the phone.

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🌟

Relationship-building expertise

Ability to quickly establish rapport with customers and colleagues.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Proven sales achievement
Demonstrated ability to achieve sales results through customer-focused solutions.

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Strong communication skills
Confidence in engaging with customers face-to-face and over the phone.

View

Relationship-building expertise
Ability to quickly establish rapport with customers and colleagues.

View

Eagerness to learn
Commitment to understanding and sharing the bank's unique offerings.

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Experience in consumer lending
Background in consumer lending is a plus but not essential.

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