NSW Health
Primary Technical Support Engineer - LV Products - Macquarie Park NSW
Mid levelFull-timeOfficeMacquarie Park NSW 2113, AustraliaCustomer service and supportTechnical supportIT supportPosted 2 weeks ago
View your fit0 of 9 criteria met
About the job
This job is about providing exceptional technical support for Schneider Electric's Home and Distribution, Low-voltage, and Industrial Automation Products. As a Primary Technical Support Engineer, you will play a crucial role in ensuring customer satisfaction and business success by guiding customers in selecting and implementing products. The team values innovation and collaboration, striving to create a simplified and seamless experience for all customers.
You'll be responsible for
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Providing technical support
Delivering primary level technical support on a range of Electrical Power distribution and automation products in a timely manner is a core responsibility.🤝
Engaging with stakeholders
Engaging with various internal stakeholders as needed to ensure a seamless customer experience is essential.🌟
Enhancing customer satisfaction
Contributing to lead identification and enhancing customer satisfaction through extraordinary service is a vital part of the job.What we're looking for
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Electrical engineering qualification
Diploma or degree in Electrical, Electronics, or related fields.View fit
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Understanding of electrical power distribution
Fundamental knowledge of concepts and applications in electrical distribution.View fit
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Technical support experience
Experience providing technical support for electrical products.View fit
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