Department of Transport and Main Roads7 followers29 jobs

Principal Advisor (Real-Time Communications)

SeniorFull-timeHybridBrisbane QLD, AustraliaPosted 4 months agoVerified 21 hours ago
Pending fitX of Y criteria met

About the job

Join the Translink Operations Centre as the Principal Advisor (Real-Time Communications) and play a vital role in keeping South East Queensland moving. This job is all about ensuring customers receive timely and accurate service updates across digital channels, empowering them to make confident travel decisions. The team thrives on collaboration and is dedicated to enhancing customer experiences while navigating the fast-paced world of public transport.

Meet the team

About the company

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You'll be responsible for

📢

Leading real-time communications

Overseeing the operational delivery of Translink's real-time communications function, ensuring alignment with organizational objectives.
⚙️

Driving continuous improvement

Identifying and implementing enhancements across communication workflows and response protocols in collaboration with teams.
🌐

Managing stakeholder relationships

Strengthening and coordinating relationships with government agencies, delivery partners, and community representatives.

Key criteria

📅

Real-time communications experience

Demonstrated experience managing real-time communications across digital platforms.

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🤝

Stakeholder relationship management

Proven ability to build and maintain strategic relationships with diverse stakeholders.

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🛠️

Operational delivery leadership

Experience leading operational delivery aligned with organizational objectives.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Real-time communications experience
Demonstrated experience managing real-time communications across digital platforms.

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Stakeholder relationship management
Proven ability to build and maintain strategic relationships with diverse stakeholders.

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Operational delivery leadership
Experience leading operational delivery aligned with organizational objectives.

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Continuous improvement mindset
Demonstrated capability in identifying and implementing business enhancements.

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Current class C driver's license
Valid driver's license required for intra-state and interstate travel.

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