Zendesk8 followers14 jobs

Principal Product Manager

SeniorFull-timeHybridMelbourne VIC, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met
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About the job

The Principal Product Manager for Action Platform at Zendesk is a pivotal job that focuses on leading the development of a platform used for automations across various systems. This position is crucial for enhancing customer relationships through innovative solutions. The team thrives on collaboration, creativity, and a user-centric approach, ensuring that every product meets the diverse needs of customers.

You'll be responsible for

🧠

Being a subject matter expert

Understanding customer needs by working with both internal and external customers.
🗺️

Setting a vision and roadmap

Articulating a strategic vision for the Action Platform area.
🚀

Driving execution of new capabilities

Collaborating with engineering teams and cross-functional partners to deliver enhancements.

Key criteria

🎓

Bachelor's degree

Required educational background for product management expertise.

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📊

5+ years in product management

Demonstrated experience delivering customer-focused SaaS products.

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🤝

Collaboration skills

Proven ability to work effectively with cross-functional teams.

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Meet the team

About the company

View your fit

5 criteria for this job
Bachelor's degree
Required educational background for product management expertise.

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5+ years in product management
Demonstrated experience delivering customer-focused SaaS products.

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Collaboration skills
Proven ability to work effectively with cross-functional teams.

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Analytical mindset
Experience using analytics tools to drive product decisions.

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Platform product experience
Background in building internal and customer-facing platform products.

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