About the job
This job is about leading the product management for Zendesk's internal AI Platform, which is crucial for powering AI features across the company. The impact of this role is significant, as it involves collaborating with various teams to drive product vision and strategy while ensuring successful execution. The team values a hybrid work environment, allowing for both in-person collaboration and remote flexibility.
You'll be responsible for
📈
Owning product strategy
Owning the end-to-end product strategy and roadmap for Zendesk's internal AI Platform, spanning foundational infrastructure through to developer-facing tooling.🚀
Driving platform adoption
Driving platform adoption across vertical AI teams, enabling progressive adoption of shared capabilities to help them meet their goals.🔍
Conducting research
Conducting internal user research and external industry research to define a forward-thinking roadmap that accelerates AI development.Key criteria
🛠️
Product development experience
5+ years in product development, especially in AI/ML infrastructure.View
📊
AI/ML concepts knowledge
Deep understanding of AI/ML concepts and model lifecycle.View
🤝
Stakeholder management skills
Proven ability to influence across engineering and product teams.View
View more
