Process & Automation Officer
About the job
The Process & Automation Officer position at Banyule City Council is all about empowering teams to embrace technology and improve their workflows. This job plays a crucial role in enhancing the Council's digital capabilities, ensuring that services are modern, accessible, and efficient for the community. The team thrives on collaboration, innovation, and a shared passion for helping others succeed in their digital journeys.
You'll be responsible for
📈
Building and maintaining a Platform Enablement Maturity Model
Guide measurable uplift in digital capability across the Council.🎓
Designing and delivering structured training programs
Create training sessions and clinics to empower teams in using digital tools effectively.📊
Tracking adoption and measuring impact
Ensure benefits realization by monitoring the use of digital tools and reporting to leadership.Key criteria
💻
Experience with Microsoft 365 and Power Platform
Demonstrated experience implementing and enabling M365 and Power Platform solutions.View
📚
Training and digital literacy program design
Capability in designing and delivering effective training programs for users.View
🔄
Process improvement skills
Strong skills in process improvement and user-focused enablement.View
View more
