Banyule City Council11 jobs

Process & Automation Officer

Mid levelFull-timeHybridMelbourne VIC, AustraliaInformation technologyPeople and culturePosted 1 day ago
Pending fitX of Y criteria met

About the job

The Process & Automation Officer position at Banyule City Council is all about empowering teams to embrace technology and improve their workflows. This job plays a crucial role in enhancing the Council's digital capabilities, ensuring that tools like Microsoft 365 and SharePoint are used effectively and ethically. The team thrives on collaboration, innovation, and a shared passion for making a positive impact in the community.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📈

Building and maintaining a maturity model

Creating and maintaining a Platform Enablement Maturity Model to guide measurable uplift in digital capabilities.
🎓

Designing and delivering training programs

Developing structured training programs, clinics, and coaching sessions to enhance user skills and confidence.
📊

Tracking adoption and measuring impact

Ensuring benefits realization by tracking adoption rates, measuring impact, and reporting to leadership.

Key criteria

💻

Experience with Microsoft 365 and Power Platform

Demonstrated experience implementing and enabling M365 and Power Platform solutions.

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📚

Training and digital literacy program design

Capability in designing and delivering effective training programs.

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🔄

Process improvement and change management skills

Strong skills in process improvement and user-focused enablement.

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View your fit

5 criteria for this job
Experience with Microsoft 365 and Power Platform
Demonstrated experience implementing and enabling M365 and Power Platform solutions.

View

Training and digital literacy program design
Capability in designing and delivering effective training programs.

View

Process improvement and change management skills
Strong skills in process improvement and user-focused enablement.

View

Relationship building and facilitation skills
Excellent skills in building relationships and facilitating collaboration.

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Framework development for digital solutions
Ability to develop practical frameworks and repeatable digital patterns.

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A meaningful career starts with a match

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