Super Retail Group12 jobs

Process Improvement Manager | Drive Strategic Transformation Across Our Group | 12 Month Max Term

Mid levelSeniorContractHybridStrathpine QLD 4500, AustraliaPosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

This job is about becoming a Process Improvement Manager who will lead transformative initiatives that align with strategic goals. The impact of this position is significant, as it involves redesigning operations and embedding lasting improvements across the business. The team thrives on collaboration, innovation, and a commitment to continuous improvement.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🚀

Leading game-changing initiatives

Work directly with Executive, senior leadership, and SMEs to identify, design, and embed new operating models that drive group-wide transformation.
🔍

Turning ambiguity into action

Distil complex, high-level problems into clear, structured, and value-driven solutions.
✨

Reimagining the way we work

Map and improve processes with a sharp focus on customer experience, using data, insight, and design thinking.

Key criteria

🔍

Proven expertise in process improvement

5+ years in strategic, continuous improvement, or operational redesign.

View

🛠️

Operational design experience

Strong experience in turning strategy into reality through design.

View

🤝

Senior stakeholder engagement

Demonstrated ability to influence GMs and senior leadership effectively.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Proven expertise in process improvement
5+ years in strategic, continuous improvement, or operational redesign.

View

Operational design experience
Strong experience in turning strategy into reality through design.

View

Senior stakeholder engagement
Demonstrated ability to influence GMs and senior leadership effectively.

View

Cross-functional change leadership
Hands-on experience leading impactful change across various domains.

View

Similar jobs

View all
NCS Group Australia
NCS Group Australia
Process Redesign Specialist (Lean / Continuous Improvement)Sydney, NSW · Full-time
Join NCS Australia as an experienced practitioner focused on redesigning critical business processes. This job offers an exciting opportunity to make a tangible impact by analysing current-state processes and implementing future-state solutions. The team thrives on collaboration and innovation, ensuring that every member can contribute to meaningful improvements.
ING
ING
Senior Process and Change Expert – Contact Centre – 12 Month ContractWyong, NSW · Sydney, NSW · Contract
The Senior Process and Change Expert – Contact Centre at ING is all about enhancing customer experiences and operational efficiency. By taking ownership of customer journeys and leading transformative initiatives, you will play a pivotal role in shaping how assisted channels operate. Collaboration is key, as you will work closely with various teams to ensure excellence and value realization across the board.
Rest
Rest
Business Process Analyst - 12 month FTCSydney, NSW · Full-time
The Business Process Analyst job at Rest is an exciting opportunity to contribute to one of Australia’s largest profit-to-member superannuation funds. This role plays a crucial part in enhancing business processes and ensuring that changes align with the organization's strategic goals. Collaboration and communication are key, as you will work closely with various teams and stakeholders to drive successful change initiatives.
Toll Group
Toll Group
Process Improvement SpecialistMelbourne, VIC · Brisbane, QLD · Sydney Olympic Park, NSW · Contract
This job is all about driving continuous improvement initiatives within Toll's Resource and Industrials division. By partnering with operational teams, you will identify inefficiencies and implement practical solutions that enhance safety, performance, and customer outcomes. The team thrives on collaboration, curiosity, and a passion for progress, creating an environment where everyone can contribute to meaningful change.