NSW Department of Customer Service35 followers455 jobs

Procurement Service Centre Officer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 2 weeks agoVerified 12 hours ago
Pending fitX of Y criteria met

About the job

As a Procurement Service Centre Officer, you will play a vital role in supporting clients and stakeholders with NSW Procurement products and services. This position is all about ensuring operational efficiency and client satisfaction while working within a diverse and welcoming team. Embrace the opportunity to expand your network and develop your skills as you contribute to the success of the NSW Procurement Service Centre.

Meet the team

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You'll be responsible for

🛠️

Providing first level support

Delivering first level support to clients and stakeholders on a range of NSW Procurement products and services.
📈

Assisting with project tasks

Providing assistance on project tasks under the direction of the manager to contribute to successful business outcomes.
📚

Maintaining proficiency

Keeping abreast of NSW Procurement products and services, including whole of government procurement policy and legislation.

Key criteria

📞

Customer service commitment

Proven experience delivering exceptional customer service in a support environment.

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📚

Procurement knowledge

Demonstrated expertise in advising on procurement products and regulations.

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🤝

Collaborative communication skills

Experience working effectively with internal teams and external stakeholders.

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A meaningful career starts with a match

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4 criteria for this job
Customer service commitment
Proven experience delivering exceptional customer service in a support environment.

View

Procurement knowledge
Demonstrated expertise in advising on procurement products and regulations.

View

Collaborative communication skills
Experience working effectively with internal teams and external stakeholders.

View

First level query resolution
Proven ability to resolve customer queries efficiently and effectively.

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