Product Manager (Customer Retention)
Meet Teshawna and the team
About the job
The Product Manager (Customer Retention) at THE ICONIC is all about shaping experiences that keep customers coming back. This job is crucial for enhancing repeat purchases, loyalty engagement, and long-term customer value across web and mobile platforms. Collaboration is key, as the team thrives on working together to innovate and deliver exceptional products.
You'll be responsible for
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Owning the product strategy
Developing and maintaining the product roadmap for the Customer Retention domain, aligning with business goals and squad OKRs.📋
Prioritising and maintaining the product backlog
Managing requirements end-to-end, including clear user stories and acceptance criteria.💡
Leading ideation and experimentation
Driving hypothesis generation, monitoring, and evaluation through methods like A/B testing.Key criteria
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Product management experience
Demonstrated experience managing user-facing products in tech.View
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Strong analytical skills
Proven ability to analyze quantitative data for insights.View
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Agile environment experience
Experience working in agile methodologies for product development.View
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