As a Senior Product Manager for ProCare Services at Stryker, you will have the opportunity to shape how customers experience critical service offerings. Your expertise will drive strategies that enhance trust and strengthen long-term partnerships, ensuring customers feel the value of proactive, reliable service. The team thrives on collaboration and innovation, creating a supportive environment where your contributions truly matter.
You'll be responsible for
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Developing and leading
Data-driven marketing strategies that elevate the value proposition of ProCare’s service experience across customer segments.📝
Defining service positioning
Shaping messaging around uptime, reliability, proactive care, and customer partnership to differentiate Stryker’s service offerings.🤝
Collaborating cross-functionally
Working with engineering, service operations, suppliers, and customer teams to develop service requirements and lifecycle plans.