About the job
This job is about joining a dynamic team that is redefining how the world experiences design through innovative subscription management. The impact of this job is significant, as it directly contributes to Canva's revenue growth and enhances the user experience for millions of subscribers. The team thrives on collaboration, creativity, and a shared passion for building scalable solutions that empower users.
You'll be responsible for
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Owning the subscription lifecycle
Taking charge of the full subscription lifecycle, ensuring seamless pricing and plan changes while reducing involuntary churn.🗺️
Building a lifecycle roadmap
Creating and maintaining a prioritised lifecycle roadmap that balances immediate retention wins with long-term platform investments.🚀
Establishing self-serve capabilities
Working closely with various teams to establish self-serve capabilities for running lifecycle campaigns independently.Key criteria
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6–8 years of product management experience
Demonstrated experience in subscriptions, retention, or lifecycle management.View
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Subscription lifecycle optimisation experience
Proven track record in addressing revenue retention challenges.View
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Platform product development knowledge
Understanding of trade-offs between flexibility and standardisation.View
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