Canva283 followers135 jobs

Product Manager - Subscriptions Lifecycle

SeniorFull-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is about joining a dynamic team that is redefining how the world experiences design through innovative subscription management. The impact of this job is significant, as it directly contributes to Canva's revenue growth and enhances the user experience for millions of subscribers. The team thrives on collaboration, creativity, and a shared passion for building scalable solutions that empower users.

Meet the team

About the company

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You'll be responsible for

🔑

Owning the subscription lifecycle

Taking charge of the full subscription lifecycle, ensuring seamless pricing and plan changes while reducing involuntary churn.
🗺️

Building a lifecycle roadmap

Creating and maintaining a prioritised lifecycle roadmap that balances immediate retention wins with long-term platform investments.
🚀

Establishing self-serve capabilities

Working closely with various teams to establish self-serve capabilities for running lifecycle campaigns independently.

Key criteria

📊

6–8 years of product management experience

Demonstrated experience in subscriptions, retention, or lifecycle management.

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🔍

Subscription lifecycle optimisation experience

Proven track record in addressing revenue retention challenges.

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⚙️

Platform product development knowledge

Understanding of trade-offs between flexibility and standardisation.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
6–8 years of product management experience
Demonstrated experience in subscriptions, retention, or lifecycle management.

View

Subscription lifecycle optimisation experience
Proven track record in addressing revenue retention challenges.

View

Platform product development knowledge
Understanding of trade-offs between flexibility and standardisation.

View

Fluency in metrics and experimentation
Ability to interpret data and drive actionable insights.

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Influential leadership skills
Capacity to earn trust and collaborate across diverse teams.

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