TNA Solutions
Product & Marketing Generalist (Founder Support)
JuniorMid levelGraduateFull-timeHybridCrows Nest NSW 2065, AustraliaBusiness operationsProductCustomer successPosted 2 weeks ago
Meet Preet and the team
About the job
This job is an exciting opportunity to work closely with the founder across a group of dynamic businesses, including a VC-backed B2B SaaS startup and a growth-stage digital agency. The role is all about turning innovative ideas into tangible outcomes, whether that involves refining product demos, preparing presentations, or mapping workflows. If you thrive in a fast-paced environment and enjoy a variety of tasks, this job is a perfect fit for you!
You'll be responsible for
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Supporting product demos and storytelling
Run and support tailored product demos for different customer types, set up demo and onboarding environments, and help refine product explanations across use cases.🚀
Customer onboarding and activation
Support new customers through setup and early usage, define and improve onboarding flows, and create lightweight onboarding guides and demo templates.📊
Founder and business support
Help prepare presentations and materials, track projects and action items, and assist with planning and prioritisation across multiple workstreams.What we're looking for
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1–3 years in startup or SaaS
Experience in a startup, SaaS, or client-facing environment.View fit
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Clear communication skills
Ability to simplify complex ideas for diverse audiences.View fit
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Proficiency with SaaS tools
Comfortable learning and using various SaaS applications.View fit
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