Cuscal Limited10 followers34 jobs

Product Operations Associate (Settlements)

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaAdministrationProductPosted 3 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Product Operations Associate job at Cuscal is all about managing day-to-day operations for settlements and core banking services. This position plays a vital role in ensuring that all payment types are processed accurately and on time, making a real impact on the financial services sector. The team thrives on collaboration, innovation, and continuous improvement, creating an exciting environment for personal and professional growth.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

💰

Handling settlements and reporting

Managing the settlement and reporting across all payment types, including Visa, MasterCard, and Bpay.
🤝

Building relationships

Liaising with internal stakeholders, clients, other financial institutions, vendors, and schemes to foster collaboration.
📞

Responding to service requests

Actioning and responding to client service requests and internal requests in a timely and accurate manner to meet SLAs.

Key criteria

📊

Settlement and reporting experience

Experience managing settlements across various payment types.

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🤝

Stakeholder relationship management

Demonstrated ability to build relationships with clients and institutions.

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🕒

Timely service request handling

Proven experience responding to service requests within SLAs.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Settlement and reporting experience
Experience managing settlements across various payment types.

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Stakeholder relationship management
Demonstrated ability to build relationships with clients and institutions.

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Timely service request handling
Proven experience responding to service requests within SLAs.

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Attention to detail
High level of accuracy and numeracy in daily operations.

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Advanced technology skills
Strong proficiency in multiple systems and applications.

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