Product Owner Senior Scams
About the job
As a Senior Product Owner Scams, you will embark on an exciting journey to protect customers and reduce scam harm. This job is crucial in ensuring that customers experience fair, clear, and timely outcomes while navigating complex risk and regulatory environments. The Everyday Banking team thrives on collaboration and innovation, working together to deliver exceptional customer journeys during moments that matter.
You'll be responsible for
š
Delivering scams complaints and resolution journey
Taking responsibility for delivering a seamless and compliant end-to-end scams complaints and resolution journey for RBS.š”ļø
Implementing scam prevention frameworks
Supporting implementation of the ACMA Scam Prevention Framework and AFCA Receiving Bank Rule.š¤
Facilitating stakeholder alignment
Facilitating stakeholder alignment and preparing materials for governance, risk and regulatory forums as required.Key criteria
š
Proven product ownership experience
Demonstrated experience as a Product Owner in financial services.View
āļø
Navigating complex regulations
Ability to manage risk, compliance, and policy requirements effectively.View
š¬
Strong communication skills
Effective collaboration with diverse stakeholder groups is essential.View
View more
