Aha!1 follower5 jobs

Product Success Manager (for product managers who want to guide other product teams)

Mid levelFull-timeRemoteAustraliaInformation technologyProductCustomer successPosted 2 weeks ago
View your fit0 of 9 criteria met

About the job

This job is all about providing exceptional consultative support to customers in the product development space. As a Product Success Manager, you will play a vital role in helping innovative companies build products that their customers love. The team thrives on collaboration, clear communication, and a shared passion for delivering value to customers.

You'll be responsible for

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Guiding organizations

Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software.
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Delivering customer service

Delivering responsive customer service using proven frameworks to ensure customer satisfaction.
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Integrating software

Helping customers integrate Aha! software with their existing tools and systems.

Skills you'll need

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Product management experience

Experience in managing product development and working closely with customers.
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Customer consultative support

Ability to provide consultative support to customers, guiding them through their product development journey.
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Agile methodologies expertise

Knowledge of agile, scrum, kanban, and other methodologies to assist customers effectively.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Product management experience (3+ years)
Proven experience managing or launching software products.

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Customer engagement preference
Preference for direct customer interaction over development tasks.

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Clear communication skills
Ability to write clear instructions and best practices.

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Complex software understanding
Experience learning and navigating complex software applications.

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Go-to-market process experience
Experience using structured processes to achieve product goals.

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