Aha!1 follower5 jobs

Product Success Manager (for product managers who want to guide other product teams)

Mid levelFull-timeRemoteAustraliaInformation technologyProductCustomer successPosted 21 hours ago
View your fit0 of 9 criteria met

About the job

This job is about being a Product Success Manager at Aha!, where you will provide consultative support to some of the world's most innovative companies. Your expertise will help customers navigate their product development journeys, ensuring they receive the best value from Aha!'s software. The team thrives on collaboration, clear communication, and a shared passion for helping customers succeed.

You'll be responsible for

๐Ÿš€

Guiding organizations

Helping the world's largest and most sophisticated organizations improve their innovation and software building processes.
๐Ÿ“ž

Delivering customer service

Providing responsive customer service using proven frameworks to ensure customer satisfaction.
๐Ÿ“ˆ

Sharing best practices

Learning and sharing best practices for strategy setting, idea capturing, and creating visual roadmaps with customers.

Skills you'll need

๐Ÿ“Š

Product management experience

Experience in managing and launching new functionality in a software or technology company, focusing on customer engagement rather than development work.
๐Ÿค

Customer engagement

Ability to work directly with customers, providing consultative support and guidance throughout their journey with the product.
๐Ÿงฉ

Problem-solving

Skill in independently resolving challenges and providing clear instructions to customers regarding best practices.
View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Product management experience
Three+ years in product management or similar roles.

View

Customer engagement preference
Strong preference for direct customer interaction over development tasks.

View

Go-to-market process knowledge
Experience using detailed processes to achieve product goals.

View

Clear communication skills
Ability to write clear instructions and best practices.

View

Problem-solving abilities
Proven track record of independently resolving complex challenges.

View

A meaningful career starts with a match

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • ยฉ 2025 Hatch
  • Privacy
  • Terms

Similar jobs

View all
TikTok
TikTok
TikTok LIVE - Product ManagerSydney, NSW ยท Full-time
The TikTok LIVE Team is all about creating real-time interactive experiences that redefine content consumption. This job is crucial for enhancing user engagement and fostering deeper connections between creators and their fans, while also driving revenue and content exclusivity for the platform. The team thrives on collaboration and innovation, working together to build and improve the campaign platform for optimal operational efficiency.
Aha!
Aha!
Product Success Manager (for product managers who want to guide other product teams)Australia ยท Full-time
This job is all about providing exceptional consultative support to customers in the product development space. As a Product Success Manager, you will play a vital role in helping innovative companies build products that their customers love. The team thrives on collaboration, clear communication, and a shared passion for delivering value to customers.
Heidi Health
Heidi Health
Product Manager, Teams & CollaborationConcord, NSW ยท Full-time
Heidi is on an exciting journey to transform healthcare with its innovative clinical exoskeleton. As part of the team, you'll play a pivotal role in enhancing collaboration among clinical teams, directly impacting patient care and driving growth. The work environment is dynamic and supportive, where every team member is committed to making a real difference in the healthcare landscape.
Canva
Canva
Product Manager - External SubscriptionsSydney, NSW ยท Full-time
This job is about joining a dynamic team that is redefining how the world experiences design through innovative subscription products. The impact of this job is significant, as it drives revenue and accessibility for millions of users globally. The team thrives on collaboration, creativity, and a shared passion for achieving ambitious goals.