Rural City of Wangaratta
6 jobs

Programs Administration Officer

JuniorPart-timeHybridWangaratta VIC 3677, AustraliaPosted 8 months agoVerified 15 hours ago
Pending fitX of Y criteria met

About the job

The Programs Administration Officer position at Wangaratta Sports and Aquatic Centre is all about bringing administrative talent to life in a vibrant community setting. This role plays a crucial part in supporting the delivery of high-quality aquatic and recreation programs, helping to shape program growth and enhance customer experiences. The team values collaboration and is dedicated to creating a positive impact in the community while fostering a supportive work environment.

You'll be responsible for

🌱

Supporting program development

Assisting in the creation of new community program opportunities to enhance offerings.
📞

Managing enquiries and customer service

Providing timely and accurate responses to customer inquiries and ensuring satisfaction.
📈

Preparing reports and monitoring KPIs

Analyzing data and preparing reports to track program performance and growth.

Key criteria

📋

Strong administration experience

Demonstrated experience managing administrative tasks efficiently.

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💻

High level Excel and data management skills

Proven ability to analyze data and prepare reports.

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📞

Clear communication skills

Experience providing professional customer service and managing inquiries.

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5 criteria for this job
Strong administration experience
Demonstrated experience managing administrative tasks efficiently.

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High level Excel and data management skills
Proven ability to analyze data and prepare reports.

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Clear communication skills
Experience providing professional customer service and managing inquiries.

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Organizational skills
Ability to manage competing priorities effectively.

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Collaborative mindset
Commitment to continuous improvement and teamwork.

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