Programs Administration Officer
About the job
The Programs Administration Officer position at Wangaratta Sports and Aquatic Centre is all about bringing administrative talent to life in a vibrant community setting. This role plays a crucial part in supporting the delivery of high-quality aquatic and recreation programs, helping to shape program growth and enhance customer experiences. The team values collaboration and is dedicated to creating a positive impact in the community while fostering a supportive work environment.
You'll be responsible for
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Supporting program development
Assisting in the creation of new community program opportunities to enhance offerings.📞
Managing enquiries and customer service
Providing timely and accurate responses to customer inquiries and ensuring satisfaction.📈
Preparing reports and monitoring KPIs
Analyzing data and preparing reports to track program performance and growth.Key criteria
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Strong administration experience
Demonstrated experience managing administrative tasks efficiently.View
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High level Excel and data management skills
Proven ability to analyze data and prepare reports.View
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Clear communication skills
Experience providing professional customer service and managing inquiries.View
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