About the job
The Quality Assurance Officer is a vital part of Montu's mission to enhance the quality and safety of healthcare services in a virtual setting. This job involves managing risks, ensuring compliance, and conducting regular reviews to improve patient experiences. Montu fosters a high-performing, fast-paced culture where team members can make a meaningful impact in the healthcare landscape.
You'll be responsible for
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Coordinating quality assurance measures
In conjunction with the Quality Lead, coordinate the implementation and monitoring of compliance and quality assurance measures for the clinic.🔍
Conducting audits
Perform cyclical audits across the business and provide input into reporting on issues and recommendations.⚠️
Identifying risks
Review patient satisfaction and experience feedback to identify risks and concerns.Key criteria
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Compliance and risk management experience
Minimum of 3 years in compliance within a regulated healthcare environment.View
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Quality assurance framework implementation
Experience implementing quality assurance frameworks in healthcare or telehealth.View
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Strong analytical skills
Proven ability to analyze data for quality improvement and compliance.View
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