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Quality Systems and Insights Officer

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaInformation technologyPosted 2 weeks ago
Pending fitX of Y criteria met

About the job

The Quality Systems and Insights Officer position is an exciting opportunity to contribute to the transformation of aged care services for older Victorians. This job plays a vital role in ensuring high-quality care through effective systems administration and reporting support. The team thrives in a friendly and dynamic environment, where collaboration and innovation are at the heart of their mission.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🛠️

Providing systems support

Providing frontline systems support, data analysis, and quality reporting across key organisational platforms that support quality, risk, safeguarding, compliance, and clinical operations within an aged care environment.
📚

Delivering training

Supporting the delivery of timely and effective assistance and training to staff across residential aged care, home care, retirement living and corporate services.
📈

Analyzing data

Playing an active part in extracting, analysing and collating quality and compliance data to inform decision-making and drive continuous improvement.

Key criteria

📊

Systems support experience

Experience in systems support or helpdesk roles in regulated environments.

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🔍

Technical and analytical skills

Proven troubleshooting, data analysis, and reporting capabilities.

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📝

Attention to detail

Ability to maintain accurate records and data integrity.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Systems support experience
Experience in systems support or helpdesk roles in regulated environments.

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Technical and analytical skills
Proven troubleshooting, data analysis, and reporting capabilities.

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Attention to detail
Ability to maintain accurate records and data integrity.

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Communication and customer service skills
Excellent skills in supporting and training users with varying technical confidence.

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Organisational skills
Ability to manage competing priorities and meet deadlines.

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