Receptionist / Administration Officer
About the job
This job is about being an essential part of the Grampians Health Stawell team as an Administration Officer/Receptionist. By providing administrative support across the Allied Health and Ambulatory Care departments, you will play a crucial role in ensuring that services run efficiently and patients receive the best care possible. The team values a collaborative and dynamic work environment, where everyone is encouraged to contribute and grow.
You'll be responsible for
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Providing exceptional customer service
Delivering outstanding service to patients and visitors, ensuring a welcoming environment.📞
Managing appointment bookings
Coordinating and scheduling appointments to support the efficient operation of the Allied Health and Ambulatory Care departments.🗂️
Completing administrative tasks
Handling data entry, processing payments, and managing office supplies to keep operations running smoothly.Key criteria
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Customer service experience
Demonstrated experience in providing high-quality customer service.View
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Strong IT skills
Proven proficiency in Microsoft Office, Excel, and Outlook.View
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Appointment scheduling experience
Experience managing appointment bookings and scheduling efficiently.View
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