Receptionist - Coffin Bay
About the job
The Front Office Receptionist position at Discovery Parks - Coffin Bay is all about being the welcoming face of our vibrant park. This job plays a crucial role in creating an amazing customer journey, ensuring guests feel valued and informed throughout their stay. Our team thrives in a supportive environment, where enthusiasm and a positive attitude are key to delivering exceptional service.
You'll be responsible for
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Providing customer service
Providing a high standard of customer service to ensure a memorable experience for all guests.🛎️
Processing check-ins and check-outs
Processing guest check-ins and outs efficiently, ensuring a smooth arrival and departure experience.🧹
Coordinating with housekeeping
Coordinating with the Housekeeping team to track the readiness of accommodations for incoming guests.Key criteria
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Front office experience
Demonstrated experience in hospitality front office operations.View
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Proficient computer skills
Experience with RMS or similar reservation systems.View
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Excellent communication skills
Strong interpersonal skills for guest interactions.View
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