Receptionist
About the job
This job is about being the friendly face of our Dental Centre Network as a Receptionist. You will play a vital role in ensuring that every patient experience is professional and welcoming, while also supporting the smooth day-to-day operations of the dental centre. The team thrives on collaboration and efficiency, making it a great place to grow your skills and contribute to quality patient care.
You'll be responsible for
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Providing customer service
Delivering courteous, prompt, and accurate responses to all enquiries while ensuring high-quality service to members, patients, and staff.🗓️
Managing appointments
Maximising patient appointments and minimising gaps in the schedule by creating, rescheduling, and cancelling appointments as required.🏢
Maintaining front desk operations
Greeting and arriving patients, maintaining a clean reception area, and processing patient accounts and payments efficiently.Key criteria
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Customer service skills
Demonstrated experience providing courteous and prompt responses to inquiries.View
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Appointment management experience
Proven ability to manage appointment scheduling and minimize gaps.View
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Professional presentation
Strong professional demeanor in a front-of-house environment.View
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