About the job
The job of a Regional Experience Specialist at Telstra is all about building connections and supporting communities in Western Victoria. This position plays a vital role in coordinating projects and engaging with stakeholders to create positive outcomes for customers and the business. The team thrives on collaboration, flexibility, and making a genuine difference in the communities they serve.
You'll be responsible for
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Coordinating regional projects
Coordinate regional projects, operational priorities, and engagement activities across Western Victoria.📞
Supporting customer advocacy
Support customer advocacy and stakeholder engagement activities, helping manage enquiries, community issues, and customer escalations.📝
Preparing business communications
Prepare business communications, reports, briefing papers, and presentations that support decision-making and project delivery.Key criteria
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Project coordination experience
Demonstrated experience coordinating regional projects and initiatives.View
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Stakeholder engagement skills
Proven ability to build relationships with diverse stakeholders.View
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Business communication proficiency
Experience preparing reports and presentations for decision-making.View
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