UniLodge14 jobs

Resident Experience Manager

Mid levelFull-timeOfficeMelbourne VIC, AustraliaCustomer service and supportPeople and culturePosted 5 days ago
View your fit0 of 9 criteria met

About the job

Join Essence Communities as a Community Manager and lead a vibrant residential experience at Melbourne Quarter West in the heart of Melbourne’s CBD. This job is all about inspiring and managing a high-performing team while creating exceptional experiences for residents. With a focus on growth and wellbeing, the team values collaboration and innovation, making it a fantastic opportunity to make a real impact in the Build to Rent sector.

You'll be responsible for

🎉

Championing resident engagement

Creating exciting events and initiatives to foster community spirit among residents.
💰

Driving ancillary income

Implementing innovative service offerings to enhance revenue streams.
📈

Collaborating on marketing strategies

Working together to achieve occupancy targets through effective marketing.

Skills you'll need

🗣️

Excellent communication and customer service skills

Ability to effectively communicate and provide exceptional service to residents and stakeholders.
💡

Proactive, creative mindset

A forward-thinking approach to community building and problem-solving.
🧩

Strong problem-solving and decision-making abilities

Capability to address challenges and make informed decisions for the community.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Excellent communication skills
Demonstrated ability to engage effectively with residents and stakeholders.

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Customer service expertise
Proven experience delivering exceptional service in community settings.

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Creative problem-solving skills
Experience developing innovative solutions for community engagement.

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Willingness to obtain certifications
Commitment to obtaining a National Police Check and Agent’s Representative Certificate.

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Unrestricted working rights in Australia
Legal eligibility to work in Australia without restrictions.

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