Resident Services Coordinator - Elizabeth Lodge
About the job
As a Resident Services Coordinator at Anglicare, you will be at the heart of connection and care, helping residents enjoy life to the fullest through personalised services and meaningful support. This hands-on, people-focused job is all about building relationships and creating positive experiences that truly make a difference in the lives of our residents. Join a supportive team that values innovation, collaboration, and continuous improvement.
You'll be responsible for
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Coordinating services
Overseeing and coordinating Higher Everyday Living services within our Residential Care Homes, ensuring a seamless, high-quality experience for residents.❤️
Building relationships
Acting as the first point of contact for residents and their families, ensuring they feel welcomed, heard, and supported.🤗
Supporting staff
Supporting staff and residents with confidence, helping resolve enquiries or escalated concerns with professionalism and empathy.Key criteria
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Customer service experience
Proven experience in customer service or residential aged care.View
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Exceptional communication skills
Ability to engage confidently with residents and stakeholders.View
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Organisational skills
Strong skills in managing bookings and service delivery.View
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