Anglicare Sydney4 followers63 jobs

Resident Services Coordinator - Brian King Gardens

JuniorMid levelPart-timeOffice1A Hilliard Dr, Castle Hill NSW 2154, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Resident Services Coordinator, you will be at the heart of connection and care, ensuring residents enjoy life to the fullest through personalised services. This job is all about making meaningful moments and creating a welcoming environment for everyone involved. The team thrives on collaboration, compassion, and continuous improvement, making it a truly rewarding place to work.

Meet the team

About the company

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You'll be responsible for

👋

Acting as the first point of contact

Being the welcoming face for residents, families, and visitors, ensuring they feel supported and informed.
🔧

Coordinating Higher Everyday Living services

Managing and overseeing the delivery of personalised services that cater to residents' individual needs and preferences.
🤝

Collaborating with site leaders

Working closely with site leaders to refine services and identify new opportunities for improvement and growth.

Key criteria

📋

Administration and customer service experience

Demonstrated experience in administration or customer service roles.

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🤝

Engagement with residents and families

Confidence in building relationships with residents and stakeholders.

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🗂️

Organisational skills

Strong skills in managing bookings, records, and reporting.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Administration and customer service experience
Demonstrated experience in administration or customer service roles.

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Engagement with residents and families
Confidence in building relationships with residents and stakeholders.

View

Organisational skills
Strong skills in managing bookings, records, and reporting.

View

Problem-solving abilities
Calm approach to handling enquiries and resolving issues.

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Understanding of compliance standards
Knowledge of privacy and aged care compliance standards.

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