Resident Services Coordinator - Brian King Gardens
About the job
As a Resident Services Coordinator, you will be at the heart of connection and care, ensuring residents enjoy life to the fullest through personalised services. This job is all about making meaningful moments and creating a welcoming environment for everyone involved. The team thrives on collaboration, compassion, and continuous improvement, making it a truly rewarding place to work.
You'll be responsible for
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Acting as the first point of contact
Being the welcoming face for residents, families, and visitors, ensuring they feel supported and informed.🔧
Coordinating Higher Everyday Living services
Managing and overseeing the delivery of personalised services that cater to residents' individual needs and preferences.🤝
Collaborating with site leaders
Working closely with site leaders to refine services and identify new opportunities for improvement and growth.Key criteria
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Administration and customer service experience
Demonstrated experience in administration or customer service roles.View
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Engagement with residents and families
Confidence in building relationships with residents and stakeholders.View
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Organisational skills
Strong skills in managing bookings, records, and reporting.View
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