Optus8 followers85 jobs

Retail Consultant, Bourke Street

GraduateJuniorContractOfficeMelbourne VIC, AustraliaBusiness operationsSalesCustomer servicePosted 2 months ago
Pending fitX of Y criteria met

About the job

The job is about being a vibrant and motivated Casual Retail Service Consultant at Optus, where you will connect with customers and provide exceptional service. This position is crucial in creating memorable experiences and fostering genuine relationships with customers. The team thrives on collaboration, support, and celebrating each other's successes.

You'll be responsible for

😊

Delivering standout customer experiences

Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
📱

Exploring tech products and services

Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
🏡

Creating a warm environment

Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Key criteria

🌟

Customer service experience

Demonstrated experience delivering exceptional customer support.

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💻

Tech product knowledge

Understanding of various tech products and services.

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🧩

Problem-solving skills

Proven ability to navigate challenges with calm solutions.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience delivering exceptional customer support.

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Tech product knowledge
Understanding of various tech products and services.

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Problem-solving skills
Proven ability to navigate challenges with calm solutions.

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Team collaboration
Experience building strong connections within a team.

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Language skills (optional)
Ability to communicate in additional languages is a plus.

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