About the job
This job offers a fantastic opportunity to join ResMed, a company dedicated to improving lives through innovative healthcare solutions. You'll play a vital role in supporting customers with their medical equipment needs, ensuring they receive the best care possible. The team values good communication, a positive attitude, and the ability to work both independently and collaboratively.
You'll be responsible for
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Taking customer enquiries
Handling customer inquiries in-store and over the phone, providing excellent service and support.🔍
Investigating therapy issues
Helping customers problem-solve therapy issues and providing ongoing support for their needs.🏬
Maintaining retail standards
Ensuring the retail premises and displays are kept in good condition and managing stock levels effectively.Key criteria
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Retail or customer service experience
Demonstrated experience in a busy retail or customer service environment.View
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Strong communication skills
Ability to communicate effectively and adapt to customer needs.View
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Empathy and compassion
Proven ability to maintain compassion and calm under pressure.View
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