About the job
The Sleep Coach job at ResMed is all about making a real difference in people’s lives by empowering them to improve their sleep health. This opportunity allows you to use your customer service and sales skills to help others live healthier, happier lives while being part of a supportive and inclusive culture. The team values innovation and excellence, and they work collaboratively to deliver exceptional service and drive business growth.
You'll be responsible for
💼
Achieving sales targets while delivering compassionate, solution-focused service
You will focus on meeting sales goals while ensuring customers receive empathetic and effective solutions to their sleep health needs.🌙
Coaching customers through their sleep health journey, offering tailored recommendations
As a trusted guide, you will provide personalized advice to help customers navigate their sleep health journey.📊
Managing client follow-ups, preparing reports, and maintaining accurate records
You will ensure that all client interactions are documented and that follow-ups are conducted in a timely manner to enhance customer satisfaction.Key criteria
💼
Customer service experience (2+ years)
Demonstrated experience in retail or customer service environments.View
📝
Detail-oriented skills
Proven ability in POS, cash handling, and visual merchandising.View
🤝
Empathy and communication skills
Strong communicator who supports customers with compassion.View
View more