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About the job
This job focuses on providing exceptional customer service and support for ResMed products through various communication channels. The impact of this role is significant, as it directly influences customer satisfaction and sales opportunities. The team values collaboration, inclusivity, and a culture of excellence, making it a supportive and inspiring environment.
You'll be responsible for
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Communicating with customers
Engaging with customers daily through various channels to check on therapy status and order supplies.📦
Handling customer orders
Managing customer orders for medical supplies and equipment while maintaining client account records.🤝
Collaborating with teams
Working with cross-functional teams to meet service sales goals and document support inquiries.Key criteria
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Customer service experience
Minimum of 1 year in customer service roles.View
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Order processing skills
Experience handling customer orders for medical supplies.View
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Technical support knowledge
Understanding of technical issues and solutions.View
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