ResMed28 followers52 jobs

Retail Sales Assistant (Hourly) - AU Joondalup Yokine(WA)

JuniorPart-timeOfficeJoondalup WA 6027, AustraliaYokine WA 6060, AustraliaPosted 5 months agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job focuses on providing exceptional customer service and support for ResMed products through various communication channels. The impact of this role is significant, as it directly influences customer satisfaction and sales opportunities. The team values collaboration, inclusivity, and a culture of excellence, making it a supportive and inspiring environment.

Meet the team

About the company

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You'll be responsible for

📞

Communicating with customers

Engaging with customers daily through various channels to check on therapy status and order supplies.
📦

Handling customer orders

Managing customer orders for medical supplies and equipment while maintaining client account records.
🤝

Collaborating with teams

Working with cross-functional teams to meet service sales goals and document support inquiries.

Key criteria

📞

Customer service experience

Minimum of 1 year in customer service roles.

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📝

Order processing skills

Experience handling customer orders for medical supplies.

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💻

Technical support knowledge

Understanding of technical issues and solutions.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Minimum of 1 year in customer service roles.

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Order processing skills
Experience handling customer orders for medical supplies.

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Technical support knowledge
Understanding of technical issues and solutions.

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Cross-functional collaboration
Experience working with various departments to achieve goals.

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Documentation and metrics reporting
Ability to document inquiries and provide metrics to management.

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