ResMed17 followers54 jobs

Retail Sales Assistant (Hourly) - AU Newcastle (NSW) ResSleep

JuniorPart-timeOfficeNewcastle NSW, AustraliaAdministrationSalesCustomer servicePosted 4 months ago
View your fit0 of 9 criteria met

About the job

This job focuses on providing exceptional customer service and support within the Customer Support function. By addressing customer inquiries related to ResMed products and services, team members play a crucial role in enhancing customer satisfaction and driving sales opportunities. The work environment is collaborative and supportive, fostering a culture of excellence and innovation.

You'll be responsible for

📦

Handling customer orders

Managing customer orders for medical supplies and equipment while ensuring accuracy and timeliness.
📝

Maintaining client records

Creating and maintaining client account records to support customer service and sales efforts.
🤝

Collaborating with teams

Working with cross-functional teams to develop positive customer relations and achieve service sales goals.

What we're looking for

📞

Customer service experience

1+ years of experience in customer service roles.

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🗂️

Order management skills

Experience handling customer orders for medical supplies.

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💻

Technical support knowledge

Familiarity with providing technical assistance and resolving inquiries.

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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
1+ years of experience in customer service roles.

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Order management skills
Experience handling customer orders for medical supplies.

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Technical support knowledge
Familiarity with providing technical assistance and resolving inquiries.

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Cross-functional collaboration
Experience working with various departments to achieve goals.

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Documentation skills
Ability to document inquiries and resolutions in ticketing systems.

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