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Rooms Controller

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 3 months agoVerified 15 hours ago
Pending fitX of Y criteria met

About the job

The Rooms Controller position at Sheraton is all about creating a welcoming environment for guests and associates alike. This job plays a crucial role in ensuring that guests have a memorable experience from arrival to departure. The team thrives on collaboration and a shared commitment to excellence, making it a fantastic opportunity for anyone looking to grow in the hospitality industry.

You'll be responsible for

🛏️

Assigning rooms

Assign rooms according to guest requests and preferences whenever possible, ensuring a personalized experience.
📞

Handling general enquiries

Manage guest inquiries and create meaningful experiences tailored to their requirements.
🔑

Coordinating check-in procedures

Organize and coordinate check-in and pre-registration procedures for arriving groups, ensuring a seamless arrival experience.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

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🛎️

Supervisory experience

Demonstrated experience in a similar supervisory role in hospitality.

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🇦🇺

Working rights in Australia

Valid working rights in Australia for employment eligibility.

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5 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Supervisory experience
Demonstrated experience in a similar supervisory role in hospitality.

View

Working rights in Australia
Valid working rights in Australia for employment eligibility.

View

Self-motivated and driven
Proven ability to thrive in fast-paced environments with enthusiasm.

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Guest interaction skills
Experience creating meaningful guest experiences through interactions.

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A meaningful career starts with a match

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