About the job
The Sales Consultant job at Splend is all about empowering customers to choose the right vehicle subscription for rideshare driving. This position plays a crucial role in driving business growth through a customer-focused approach, ensuring that every interaction is meaningful and supportive. The team thrives on collaboration and values a positive, inclusive environment where everyone can contribute to the mission of transforming vehicle ownership.
You'll be responsible for
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Educating customers
Educating customers across our product suite offering and Splend's points of difference.🆕
Supporting new customers
Helping customers new to rideshare by booking them into our Splend Assist program and communicating the required documents to bring with them.❤️
Maintaining customer service
Maintaining an unwavering high level of customer service in line with Splend's values and passion for our customers.Key criteria
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Customer service experience
Demonstrated experience providing high-quality customer service over the phone.View
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Effective communication skills
Proven ability to build rapport with diverse customers.View
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Time management skills
Strong ability to manage time effectively in a fast-paced environment.View
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