About the job
The Salesforce & Telephony Tech Lead at MYOB is a pivotal job that focuses on leading innovative platform integration to enhance business operations. This position plays a crucial role in shaping the Salesforce and telephony landscape, ensuring technical excellence and seamless operations. The team thrives on collaboration, valuing diverse perspectives and fostering an environment where everyone's contributions matter.
You'll be responsible for
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Owning Salesforce platform architecture
Taking charge of Salesforce platform architecture and technical direction across clouds, data models, and integrations.📞
Managing telephony platform
Overseeing and developing the telephony platform, ensuring optimal performance and integration with Salesforce.🌟
Providing technical leadership
Offering guidance and mentorship to Salesforce and telephony teams, fostering collaboration and innovation.Key criteria
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Salesforce platform leadership experience
Significant experience leading Salesforce platforms in complex environments.View
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Telephony platform expertise
Hands-on experience with cloud contact centre platforms, ideally Genesys Cloud.View
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Integration skills
Proven experience crafting integrations between Salesforce and external systems.View
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