Burbank Group5 jobs

Scheduling Coordinator

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaAdministrationCustomer service and supportOperations consultingPosted 3 weeks ago
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About the job

As a Scheduling Coordinator, you will manage minor responsive repair works from start to finish, ensuring that every job runs smoothly and meets service standards. This position is crucial as you will be the key point of contact for clients, suppliers, and technicians, making a significant impact on the overall service experience. At Beacon Building Services, you will be part of a supportive and innovative team that values precision and professional growth.

You'll be responsible for

🔧

Coordinating repairs

Register new jobs, obtain client approvals, and maintain accurate records in our workflow system.
📅

Scheduling trades

Allocate in-house technicians and external suppliers, liaise with estimators and supervisors, and manage bookings with building stakeholders.
📞

Communicating effectively

Keep clients informed, respond to queries promptly, and update client portals in line with SLAs.

Key criteria

🛠️

Experience in scheduling or repair coordination

Demonstrated experience in maintenance, building, or construction environments.

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💻

Strong Microsoft Office skills

Proficiency in Microsoft Office applications for effective administration.

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⏰

Excellent time management skills

Ability to prioritize tasks and meet deadlines under pressure.

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Meet the team

About the company

View your fit

5 criteria for this job
Experience in scheduling or repair coordination
Demonstrated experience in maintenance, building, or construction environments.

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Strong Microsoft Office skills
Proficiency in Microsoft Office applications for effective administration.

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Excellent time management skills
Ability to prioritize tasks and meet deadlines under pressure.

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Effective communication skills
Proven ability to liaise with clients, suppliers, and technicians.

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Budget management experience
Experience monitoring project budgets and ensuring compliance with KPIs.

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