NSW Department of Customer Service37 followers455 jobs

Senior Advisor Insights

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 19 hours ago
Pending fitX of Y criteria met

About the job

The Senior Insights Advisor position at NSW Fair Trading is an exciting opportunity to make a real difference in the NSW community. This job focuses on leading customer research initiatives and extracting valuable insights to inform strategic decisions, ultimately enhancing customer experiences. The team thrives on collaboration, innovation, and a commitment to putting customers at the center of everything they do.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

📋

Leading customer research

Leading end-to-end customer research from design to insights reporting to inform strategic decisions.
🔍

Extracting insights

Extracting meaningful insights from data sources to identify trends and opportunities for improvements.
📣

Communicating findings

Communicating complex data findings in a clear and engaging manner to diverse audiences.

Key criteria

📊

Quantitative research experience

Extensive experience designing and leading quantitative research projects.

View

🔍

Data analysis skills

Proven ability to distill complex data into actionable insights.

View

🗣️

Effective communication skills

Demonstrated experience translating data into engaging stories for diverse audiences.

View

View more

A meaningful career starts with a match

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Senior Advisor ChangeSydney, NSW · Full-time
Shape the future of change at SafeWork NSW as a Senior Advisor, Change. This exciting opportunity involves acting as the agency lead for change management, driving high-quality practices that support successful business outcomes. The team values collaboration and innovation, working together to ensure effective change initiatives across various projects.
CSIRO
CSIRO
Senior People Insights AdvisorMelbourne, VIC · Full-time
The Senior People Insights Advisor position at CSIRO is a fantastic opportunity to modernise and simplify the people data landscape. This job plays a crucial role in delivering scalable workforce insights and improving reporting processes, ultimately supporting data-led decision-making across the organisation. The team thrives on collaboration and innovation, ensuring that everyone feels included and empowered to contribute to the mission of solving Australia's greatest challenges.
NSW Department of Customer Service
NSW Department of Customer Service
Senior Advisor GovernanceSydney, NSW · Full-time
The Senior Governance Advisor position is an exciting opportunity to join the Policy Governance team at DCS. This role is crucial for developing and implementing corporate policies that enhance governance and support the department's objectives. The team thrives on collaboration, inclusivity, and celebrating successes while striving for efficiency.
Lexus Australia
Lexus Australia
Senior Insights and Reporting AnalystAltona North, VIC · Full-time
The Senior Insights and Reporting Analyst at Toyota plays a pivotal role in driving data-led decision making within the People & Culture division. This job is all about delivering actionable workforce insights and enhancing data quality through advanced analytics and innovative technology solutions. With a focus on collaboration and continuous improvement, the team thrives on fostering high-performing environments that empower everyone to reach their full potential.
Apply on NSW Department of Customer Service
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Quantitative research experience
Extensive experience designing and leading quantitative research projects.

View

Data analysis skills
Proven ability to distill complex data into actionable insights.

View

Effective communication skills
Demonstrated experience translating data into engaging stories for diverse audiences.

View

Stakeholder management
Proven experience collaborating with senior stakeholders in large organizations.

View