NSW Department of Customer Service32 followers324 jobs

Senior Analyst - Salesforce

SeniorFull-timeHybridAustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Analyst position at Liquor & Gaming offers an exciting opportunity to contribute to the regulation of liquor, wagering, gaming, and registered clubs in New South Wales. This job plays a crucial role in ensuring that Salesforce solutions align with organizational priorities and governance standards, ultimately enhancing service delivery. The team values collaboration and innovation, working closely with stakeholders and technical teams to create impactful solutions.

Meet the team

About the company

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You'll be responsible for

📊

Providing expert analysis

Providing expert analysis, configuration and support of Salesforce technical solutions to meet complex business needs and improve service delivery.
🧪

Leading Salesforce testing activities

Leading and coordinating Salesforce testing activities, ensuring traceability to requirements and effective defect management.
📄

Developing technical documentation

Developing, maintaining and governing Salesforce technical documentation to support transparency and quality assurance.

Key criteria

🔍

Salesforce solution analysis experience

Demonstrated experience analysing and delivering Salesforce solutions.

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📄

Technical documentation skills

Proven ability to develop and maintain Salesforce technical documentation.

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🤝

Stakeholder collaboration experience

Experience working effectively with stakeholders and vendors.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Salesforce solution analysis experience
Demonstrated experience analysing and delivering Salesforce solutions.

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Technical documentation skills
Proven ability to develop and maintain Salesforce technical documentation.

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Stakeholder collaboration experience
Experience working effectively with stakeholders and vendors.

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Salesforce configuration expertise
Proven knowledge of Salesforce configuration and integrations.

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