EML Group
SeniorFull-timeHybridNewcastle NSW, AustraliaProfessional servicesCustomer service and supportPeople and culturePosted 3 months ago
About the job
As a Senior Case Manager at EML, you will play a vital role in helping individuals navigate their return-to-work journey. Your efforts will directly contribute to making a positive impact on someone's life every day, fostering a supportive environment for recovery. The team thrives on collaboration and continuous learning, ensuring that everyone feels valued and empowered.
You'll be responsible for
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Managing claims
Pro-actively and effectively managing claims, including disability management aspects of a caseload.🔗
Liaising with stakeholders
Liaising with all internal and external stakeholders regularly to progress strategies and actions.💪
Conducting health promotion activities
Conducting health promotion activities to enhance customers' wellbeing and empower them in their recovery.What we're looking for
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Demonstrated experience in workers' compensation claims management
Proven background managing claims effectively and efficiently.View fit
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Strong stakeholder engagement skills
Experience collaborating with diverse internal and external stakeholders.View fit
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Highly developed communication skills
Exceptional written and verbal skills for clear interactions.View fit
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