EML Group10 followers8 jobs

Senior Case Manager

SeniorFull-timeHybridBrisbane QLD, AustraliaPosted 4 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about managing end-to-end workers compensation claims in a supportive environment. Making a positive impact on people's lives is at the heart of this role, and you will find great satisfaction in your work. The team values collaboration and continuous learning, ensuring everyone has the opportunity to grow and thrive.

You'll be responsible for

📝

Preparing strategies

Preparing and implementing strategies regularly within timeframes to achieve optimum outcomes and minimize claim costs.
📞

Liaising with stakeholders

Liaising with all internal and external stakeholders regularly to progress strategies and actions.
⚖️

Assessing liability

Assessing aspects of liability and recovery relevant to legislation or policies while undertaking ongoing reviews.

Key criteria

📋

Workers compensation claims management experience

Demonstrated experience managing end-to-end workers compensation claims.

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🤝

Strong stakeholder engagement skills

Proven ability to liaise with internal and external stakeholders effectively.

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📝

Highly developed communication skills

Exceptional written and verbal communication abilities for customer support.

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View more

Meet the team

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5 criteria for this job
Workers compensation claims management experience
Demonstrated experience managing end-to-end workers compensation claims.

View

Strong stakeholder engagement skills
Proven ability to liaise with internal and external stakeholders effectively.

View

Highly developed communication skills
Exceptional written and verbal communication abilities for customer support.

View

Attention to detail
Careful consideration for accuracy in assessments and documentation.

View

Empathetic and motivational approach
Ability to provide customer-centric support with resilience.

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