Senior Channel Manager - Business Banking Digital
About the job
This job is a fantastic opportunity to join the Business Banking team in Sydney, where you will play a crucial role in transforming how business customers interact with CommBank. Your work will directly impact customer experiences and business outcomes, making a real difference in the community. The team values collaboration and innovation, working together to continuously improve services and processes.
You'll be responsible for
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Leading strategic projects
Lead long-term strategic projects that strengthen CommBiz, focusing on meeting customer needs and resolving breakpoints.🔍
Driving continuous improvements
Drive continuous improvements to the ways we serve our CommBiz customers and internal stakeholders.📈
Owning business processes
Own business processes and procedures supporting the sound operation of the CommBiz platform, driving enhancements to these processes and procedures.Key criteria
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6+ years in financial services
Proven experience in product management or process improvement.View
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Exceptional communication skills
Strong written and verbal skills with attention to detail.View
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Change management experience
Demonstrated ability to challenge the status quo effectively.View
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