Commonwealth Bank83 followers91 jobs

Senior Channel Manager - Business Banking Digital

SeniorFull-timeHybridSydney NSW, AustraliaBusiness operationsProductCustomer successPosted 3 months ago
Pending fitX of Y criteria met

About the job

This job is a fantastic opportunity to join the Business Banking team in Sydney, where you will play a crucial role in transforming how business customers interact with CommBank. Your work will directly impact customer experiences and business outcomes, making a real difference in the community. The team values collaboration and innovation, working together to continuously improve services and processes.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🚀

Leading strategic projects

Lead long-term strategic projects that strengthen CommBiz, focusing on meeting customer needs and resolving breakpoints.
🔍

Driving continuous improvements

Drive continuous improvements to the ways we serve our CommBiz customers and internal stakeholders.
📈

Owning business processes

Own business processes and procedures supporting the sound operation of the CommBiz platform, driving enhancements to these processes and procedures.

Key criteria

📊

6+ years in financial services

Proven experience in product management or process improvement.

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📝

Exceptional communication skills

Strong written and verbal skills with attention to detail.

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🔄

Change management experience

Demonstrated ability to challenge the status quo effectively.

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View your fit

5 criteria for this job
6+ years in financial services
Proven experience in product management or process improvement.

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Exceptional communication skills
Strong written and verbal skills with attention to detail.

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Change management experience
Demonstrated ability to challenge the status quo effectively.

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Stakeholder engagement skills
Ability to lead and influence across diverse teams.

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Advanced problem-solving skills
Motivated to investigate issues and implement solutions.

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A meaningful career starts with a match

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