Senior Claims Consultant
About the job
This job is about joining the Local Government Workcare Team at Marsh as a workers compensation claims management professional. Your expertise will play a crucial role in managing complex statutory workers’ compensation claims, ensuring they are resolved in accordance with Queensland legislation. The team thrives on collaboration, support, and a culture of diversity and inclusion, where everyone is encouraged to grow and succeed together.
You'll be responsible for
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Applying technical expertise in claims management
Utilising your knowledge to manage accepted complex statutory workers' compensation claims through to finalisation.⏰
Responding to clients’ needs in a timely manner
Ensuring that all client inquiries and needs are addressed promptly to meet customer service standards.📊
Maintaining the claims management system
Overseeing the claims management system, including updating claim estimates and records.What we're looking for
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Experience in workers' compensation claims
Proven experience resolving complex workers' compensation claims.View
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Knowledge of QLD Workers' Compensation Act
In-depth understanding of the QLD Workers’ Compensation and Rehabilitation Act 2003.View
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Communication and negotiation skills
Demonstrated ability to liaise and negotiate with diverse stakeholders.View
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