TAL Australia5 followers43 jobs

Senior Claims Consultant

SeniorFull-timeOfficeBrisbane QLD, AustraliaPosted 5 days agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Senior Claims Consultant at TAL, you will play a vital role in guiding customers through life insurance claims with care and expertise. Your work will directly impact the lives of many Australians, ensuring they receive the support and financial security they need. The team thrives on collaboration, inclusivity, and a shared ambition to reimagine insurance.

Meet the team

About the company

You'll be responsible for

📂

Managing claims

Managing a portfolio of complex Group Life claims, balancing customer needs with policy and business requirements.
💬

Communicating with stakeholders

Communicating effectively with customers, advisers, and treating practitioners via phone and written correspondence.
📜

Interpreting policy terms

Interpreting policy terms, underwriting decisions, and non-disclosure matters to determine claim eligibility.

Key criteria

📊

Claims management experience

4-6 years managing complex Group Life claims portfolios.

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📝

Effective communication skills

Proven ability to communicate with customers and stakeholders.

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🔍

Analytical skills

Demonstrated experience analyzing financial and medical information.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Claims management experience
4-6 years managing complex Group Life claims portfolios.

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Effective communication skills
Proven ability to communicate with customers and stakeholders.

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Analytical skills
Demonstrated experience analyzing financial and medical information.

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Time management skills
Advanced skills in prioritizing tasks and managing deadlines.

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