Senior Claims Consultant - REST
About the job
As a Senior Claims Consultant at TAL, you will play a vital role in guiding customers through life insurance claims with care and expertise. This position is all about making a meaningful difference in people's lives while working alongside passionate colleagues in a supportive environment. The team values collaboration, flexibility, and inclusivity, creating an inspiring atmosphere where everyone can thrive.
You'll be responsible for
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Managing claims portfolio
Proactively managing a portfolio of complex Group Life claims in accordance with TAL’s claims philosophy and procedures.🤝
Providing customer support
Delivering a best-in-class experience for customers and clients through regular communication and managing expectations.🤝
Collaborating with stakeholders
Working with internal and external stakeholders to gather critical information and ensure effective claims management.Key criteria
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4-6 years of claims experience
Proven experience in Group Life Insurance claims management.View
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Customer service commitment
Demonstrated ability to build rapport and empathy with clients.View
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Claims systems proficiency
Experience navigating Fineos, Genesis, OneNote, and Excel.View
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