Suncorp Group
SeniorFull-timeHybridNewcastle NSW, Australia7 Tudor Rd, Sunshine North VIC 3020, AustraliaBrisbane QLD, AustraliaSydney NSW, AustraliaParramatta NSW 2150, AustraliaCustomer servicePosted 1 week ago
About the job
This job is about being a Senior Claims Officer in the Property Claims team at QBE. In this impactful position, you will manage complex claims, ensuring fair outcomes for customers while collaborating with a passionate team. QBE values a supportive and flexible work environment, encouraging innovation and teamwork.
You'll be responsible for
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Managing a portfolio of claims
Overseeing both complex householder property claims and Complex Farm and Business claims for the Elders brand, ensuring thorough assessments and resolutions.🛠️
Leading resolution efforts
Taking charge of resolving complex claims, particularly those involving vulnerable customers, with empathy and efficiency.🤝
Collaborating with stakeholders
Working closely with internal teams to ensure compliance and best practices are followed throughout the claims process.What we're looking for
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Property claims experience
Demonstrated experience managing property claims processes.View fit
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Stakeholder engagement skills
Strong ability to collaborate with internal stakeholders.View fit
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Critical thinking and problem-solving
Proven skills in assessing complex claims and negotiating outcomes.View fit
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